#CustomerOriented AIESEC for Poland #BeProactive
welcome to our knowledge bank.
you are going to find here all needed informations about ECB processes within this:
1. COVID-19 ICX and oGX procedures
2. What XPP says about breaking statuses and how we are acting upon it
3. Possible compensations and responsibles
ICX
COVID-19 Procedures
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We should proceed with changing the dates of RE with the schools and NGO
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Remember to sign the aneks bit.ly/Aneks to the agreement with the new date ;)
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We recommend you to move the projects to Winter Editions (December, January) or May 2021.
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Talk to the OGX site don’t communicate directly to the EP that the project is being moved.
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If the date is not suitable for the EP they can break their APD
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here you can find a message you can send to your OGX partner with information about the moving of the date.
OGX
COVID-19 Procedures
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Inform the EP about the changing date of the project.
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Offer them
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Moving the realization date
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Voucher to go for exchange until RE date 30.09.2021
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If they will ask for the money back than we can offer a reimbursement
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Make sure that whatever option your people will choose they will sign a letter (you can find it in the form) and submit the form to us- otherwise the option is not valid.
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After reaching an agreement with the EP and signing the letter we can move to breaking the current status on the platform.
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fill in this form and ECB is going to proceed with the process.
ICX (iGV, IGT)
XPP details
What does it mean for us?
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Talk to the OGX site don’t communicate directly to the EP that the project is being cancelled. If you have offer a different opportunity EPs could apply to.
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As you can see we can’t cancel an opportunity to the EP that’s why all the breaks must provide from the OGX side. Make sure to negotiate with the OGX side to reach an agreement ;)
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As for the projects with RE before the 1st of June, we need to ensure all the things are moved since it’s the recommendations of AI. But as before we need to do it though OGX site, for me to help you with that please fill in this form: bit.ly/ICXBreakbefore1June and I will try to ask oGX side to request the breaks :)
Partners
What does it mean for us?
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We should proceed with changing the dates of RE with the schools and NGO
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Remember to sign the aneks bit.ly/Aneks to the agreement with the new date ;)
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We recommend you to move the projects to Winter Editions (December, January) or May 2021.
What does it mean for us?
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In the current moment as you saw in XPP we can’t cancel any projects because for RE in June and July currently we don’t have any recommendations from the government or AI and it can mean liabilities for us to cancel any projects.
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We understand that there might be stakeholders that are afraid about the situation. At the same time I think that for now we should ask them to observe the situation with us and still wait a bit before making any decisions. There is still time until the projects are supposed to happen and unless there will be clear government requirement we can’t proceed with any cancelations because it might make us liable to the EPs
XPP details
OGX (OGV, OGT,OGE)
Why the difference of reimbursement? Mostly due to the fact that As AIESEC we are providing the opportunity for the EP to go on exchange and it’s an individual choice. As we understand the why behind we can offer the refund, at the same time as organization we have to take care of our sustainability and we don’t have enough resources to refund all of our customers, as we are providing the service.
What does it mean for us?
1. Before breaking the approval, talk to the hosting entity and find out: can the realization date be postponed?
1.1 If not, is there another similar opportunity in the LC that can be postponed?
1.1.2 If not, is there any similar opportunity in the entity but in another LC that can be postponed?
1.1.3 If not, is there another entity that has a similar opportunity?
1.1.4 If not, what are the other opportunities HE have available with a postponed RE date?
In this cases EP has to fill in the form bit.ly/Letterbefore1June and you need to break the other approval by filling in this: bit.ly/OGXBreaksbefore1June
1.1.5 If the EP is unable to make a decision now about moving the RE date we can propose to the a Voucher that will enable them to go for another projects until the RE September 2021 without any additional payment. EP has to sign an agreement: bit.ly/Letterbefore1June
1.1.6. If not, we can agree for a 100% reimbursement due to the fact that projects are being cancelled as AIESEC. EP has to sign an agreement: bit.ly/Letterbefore1June
To proceed with the break of an approval you need to fill in: bit.ly/OGXBreaksbefore1June
After the 1 of June
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Before breaking the approval propose the same options as above, the only difference is:
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The Letters link: bit.ly/LetterECB
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The form to break the APD: bit.ly/OGXBreaks and
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1.1.6. If not, we can agree for a 30% reimbursement as it’s a choice of the EP and we as organization are providing all of the needed services. EP has to sign an agreement: bit.ly/LetterECB
To proceed with the break of an approval you need to fill in: bit.ly/OGXBreaks
COMPENSATIONS